Bias in Biometrics: How Organizations Can Launch Remote Identity Verification Confidently

Concerns have been circulating for some time about the accuracy of biometric systems in processing diverse demographics. In the UK in 2021, for example, Uber drivers from diverse ethnic backgrounds took legal action over claims its software had illegally terminated their contracts as its software was unable to recognize them. In the FIDO Alliance’s recent study, Remote ID Verification – Bringing Confidence to Biometric Systems Consumer Insights 2024, consumers made clear that they are concerned about bias in biometric facial verification systems.| Bias in Biometrics